Last updated: April 22, 2026

This Refund & Cancellation Policy outlines the terms for refunds, cancellations, and service delivery for Dzicardz digital visiting card services, vCard SaaS platform, and WhatsApp business solutions in India.

At Dzicardz, we provide digital services including digital visiting cards, vCard SaaS solutions, and WhatsApp store setup.

Kondisyon sa yo aplikab pou nenpòt pwodwi ou te achte avèk nou.

1. Nature of Services

All services offered by Dzicardz are digital and non-tangible. Once the service work has started, it cannot be reversed.

Orders cannot be canceled once the work has been initiated or completed.

2. Cancellation Policy

Orders cannot be canceled once the work has been initiated or completed.

3. Refund Policy

1. Due to the nature of digital services, refunds are generally not applicable.

2. Refunds will only be considered if the service is not delivered within the promised timeline (3 Working Days), provided all required details were submitted by the customer.

4. Sèvis refere a Sit wèb la.

5. Website refers to Dzicardz, accessible from https://www.dzicardz.com/

6. Ou vle di moun ki gen aksè oswa itilize Sèvis la, oswa konpayi an, oswa lòt antite legal sou non moun sa a ap jwenn aksè oswa itilize Sèvis la, jan sa aplikab.

4. Non-Refundable Cases

Refunds will not be provided in the following cases:

- Delay due to incomplete information from the customer

- Change of mind after order confirmation

- Minor design or content preference differences

Nou pral ranbouse Ou pa pita pase 14 jou apati jou nou resevwa machandiz yo retounen.

Kondisyon pou retounen

Pou byen yo ka elijib pou yon retounen, tanpri asire w ke:

1. Machandiz yo te achte nan 7 dènye jou yo.

Byen sa yo pa ka retounen:

1. Ekipman an nan machandiz ki fèt dapre espesifikasyon ou oswa klèman pèsonalize.

2. Pwovizyon pou machandiz ki dapre nati yo pa apwopriye pou yo retounen, deteryore rapidman oswa kote dat ekspirasyon an fini.

3. Pwovizyon pou machandiz ki pa apwopriye pou retounen akòz pwoteksyon sante oswa rezon ijyèn epi yo te fèmen apre livrezon.

4. Pwovizyon pou machandiz ki, apre livrezon, dapre nati yo, inséparabl melanje ak lòt atik.

Nou rezève dwa pou refize retounen nenpòt machandiz ki pa satisfè kondisyon ki anwo yo retounen nan sèl diskresyon nou.

Se sèlman machandiz ki gen pri regilye yo ka ranbouse.

Retounen machandiz yo

Ou responsab pou pri ak risk pou w retounen machandiz yo ba nou.

Surat, Gujarat, 395007 India

Nou pa kapab responsab pou machandiz domaje oswa pèdi nan chajman retounen.

Kontakte nou

Si w gen nenpòt kesyon sou Règleman Retounen ak Ranbousman nou an, tanpri kontakte nou:

By email: support@dzicardz.com