Last updated: April 22, 2026

This Refund & Cancellation Policy outlines the terms for refunds, cancellations, and service delivery for Dzicardz digital visiting card services, vCard SaaS platform, and WhatsApp business solutions in India.

At Dzicardz, we provide digital services including digital visiting cards, vCard SaaS solutions, and WhatsApp store setup.

Kondisyon sa yo aplike pou tout pwodwi ou achte avèk nou.

1. Nature of Services

All services offered by Dzicardz are digital and non-tangible. Once the service work has started, it cannot be reversed.

Orders cannot be canceled once the work has been initiated or completed.

2. Cancellation Policy

Orders cannot be canceled once the work has been initiated or completed.

3. Refund Policy

1. Due to the nature of digital services, refunds are generally not applicable.

2. Refunds will only be considered if the service is not delivered within the promised timeline (3 Working Days), provided all required details were submitted by the customer.

4. Sèvis refere a sit entènèt la.

5. Website refers to Dzicardz, accessible from https://www.dzicardz.com/

6. Ou vle di moun ki gen aksè oswa itilize Sèvis la, oswa konpayi an, oswa lòt moun legal sou non ki moun sa a gen aksè a oswa itilize sèvis la, selon ki aplikab.

4. Non-Refundable Cases

Refunds will not be provided in the following cases:

- Delay due to incomplete information from the customer

- Change of mind after order confirmation

- Minor design or content preference differences

Nou pral ranbousman ou pa pita pase 14 jou depi jou a nan ki nou resevwa machandiz la retounen, epi nou pral sèvi ak menm mwayen ki ou te itilize pou lòd la, epi ou pa pral gen okenn frè pou ranbouse sa a.

Kondisyon pou retounen

Pou machandiz yo kapab kalifye pou retounen, tanpri asire w ke:

1. Machandiz yo te achte nan dènye 7 jou yo.

Bagay sa yo pa ka retounen:

1. Founisman nan machandiz ki fèt selon espesifikasyon ou oswa klèman pèsonalize.

2. Bay machandiz ki pa apwopriye pou retounen dapre nati yo, ap deteriore rapidman oswa lè dat ekspirasyon an fini.

3. Bay machandiz ki pa apwopriye pou retounen akòz rezon pwoteksyon sante oswa ijyèn epi yo te wete sele apre livrezon.

4. Bay machandiz ki, apre livrezon, selon nati yo, enseparebl melanje ak lòt machandize.

Nou rezève dwa pou n refize retounen nan nenpòt machandiz ki pa satisfè kondisyon retounen yo pi wo a nan diskresyon nou sèlman.

Se sèlman machandiz ki gen pri regilye ki ka ranbouse. Malerezman, machandize ki nan vann pa ka ranbase. Eksklizyon sa a pa ka aplike pou ou si lwa ki aplikab la pa pèmèt li.

Retounen machandiz

Ou responsab pou pri a ak risk nan retounen machandiz yo nan nou. Ou ta dwe voye machandize yo nan adrès sa a:

Surat, Gujarat, 395007 India

Nou pa kapab responsab pou machandiz domaje oswa pèdi nan anbake retounen. Se poutèt sa, nou rekòmande yon sèvis lapòs asirans ak swiv. Nou pa ka bay yon ranbousman san yo pa resevwa aktyèl nan machandize a oswa prèv nan livrezon retounen resevwa.

Kontakte nou

Si ou gen nenpòt kesyon sou politik retounen nou yo ak ranbousman, tanpri kontakte nou:

By email: support@dzicardz.com